JAKARTA - Meta announced that it is currently working hard to resolve the damage to their three Meta Quest devices due to software updates.
The problem was first discovered by Meta and caused some Quest 2/3/3S headsets to be non-responsive and unable to start properly.
According to the company's promise, most Quest devices have returned to normal operations. However, they are still trying to fix the rest.
We are working hard to solve this problem for all users, but in most cases, you can now use the device as usual. If your device is still non-responsive, we are ready to help," Meta wrote in its update.
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The problem arose on December 6, when Meta said the software update affected the Quest 3S device at the time.
The updates include features such as virtual desktops, faster hand tracking, easier installation with Windows 11 PCs, and more.
If you have Quest 3S, Meta advises you to address the issue and visit the official Meta page. As for Quest 2 or 3, users are asked to contact Meta to get direct support from the company.
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