Telkomsel And ZTE Successfully Trial AI-Based Self-Adaptive Feedback Network Solutions

Collaboration between Telkomsel and ZTE (photo: Telkomsel)

JAKARTA - Telkomsel together with ZTE Corporation announced that they have implemented a network solution based on artificial intelligence (AI) and machine learning (ML) called Self-Adaptive Feedback.

The solution, which is a continuation of the collaboration between the two companies at Mobile World Congress 2024 Barcelona, is designed to improve the quality of 4G/LTE services and optimize network performance without requiring additional hardware.

"Telkomsel and ZTE have reviewed and implemented Self-Adaptive Feedback solutions in Makassar and Kendari for a smoother and more efficient internet experience," said Telkomsel's Planning & Transformation Director, Wong Soon Nam, quoted Monday, November 25.

With Telkomsel's Hyper AI approach, Wong Soon hopes that the implementation of Self-Adaptive Feedback technology will not only increase customer satisfaction, but also strengthen their position as industry leaders who consistently present positive benefits and impacts for Indonesia.

Self-Adaptive Feedback technology now serves more than 300 thousand Telkomsel customers in more than 90 sites, with plans to expand to the entire Telkomsel-ZTE network in Indonesia.

The results of network testing with Self-Adaptive Feedback in Makassar and Kendari have shown a significant increase in user experience.

The video buffering decreased by 15%, the download speed increased by 11%, and the web page loading time improved by almost 30%. The latency for gaming also decreased by 47%, providing a more responsive gaming experience.

In addition to improving performance, the Self-Adaptive Feedback technology also features energy saving features. Where power efficiency increases by about 15%, while energy consumption decreases by 8%, supporting operational cost savings.

"By integrating artificial intelligence into the network, we are not only increasing efficiency, but also answering the increasing need for high-quality digital content," concluded ZTE Indonesia President Director Richard Liang.