Samsung Galaxy S10 And Note 10 Series Damaged Due To Software Update

Samsung damaged old Galaxy model devices (photo: dock. Samsung)

JAKARTA Samsung has launched device updates for Galaxy phones over the past few times. This update should improve the performance of the phone, but the opposite is true.

A number of Reddit users, citing 9to5google, said their phones were not working after installing an update. This problem attacks old Galaxy models, such as the Galaxy S10 Series and the Galaxy Note 10 Series.

Some users have revealed that their Galaxy M51 and Galaxy A90 phones are no longer working after updating the software. Samsung has configured this problem and has withdrawn the update.

So far, the problems experienced by users are the same. Their device is stuck in a bootloop without being fully turned on. There is no option to lower the software version because the phone is caught in that state.

However, some users have found a way to restore the function of a device stuck in a bootloop. The only way is to reset the factory via Android writing so that all user data will be lost.

The user must turn off the device completely, then press the Bixby button and top volume. After that, press the power button and hold it until the Samsung logo appears on the screen. If the logo is visible, the power button can be removed and the phone will enter recovery mode.

If the recovery mode is visible, the user can roll out the volume button to select the Wipe Data option or Factory Reset. After confirming the action, the device can be accessed again with completely lost data.