Don't Get Caught, Beware Of Fraud Under The Guise Of Confirming Online Orders

Illustration of order fraud from expedition services (photo: akulaku)

JAKARTA - Along with the rapid development of e-commerce platforms, frauds that use various guises are increasingly occurring to trick consumers.

One of the common modes is fraud in the name of expedition or freight forwarding services, which often uses the name of a well-known company.

Well, as one of the players in the e-commerce industry in Indonesia, it is done to share the characteristics of fraud under the guise of confirmation of orders from expedition services, including:

Messages Suddenly

You receive a message or a phone informing you of an order or package that is being sent, in fact, you don't expect it or don't make any recent purchases.

Verification Request or Confirmation

The fraudster will ask you to confirm or verify your identity or personal information on the grounds to complete a shipment or order you don't make.

Links Or Actions As Soon As Possible

You may be asked to click on a specific link or take immediate action such as sending personal information or making payments to avoid delays or additional costs.

Request For Sensitive Personal Information

Fraudsters may request account numbers, passwords, OTP codes, or other personal information that should not be requested by expedition services or related companies.

Threat or Pressure

Sometimes, scammers can try to pressure you by threatening there will be additional consequences or costs if you don't immediately respond or take the requested action.

Well, to avoid the fraud mentioned above, I emphasize consumers to take the following steps: