JAKARTA - After nearly a week of global IT blackouts on Windows devices, CrowdStrice CEO George Kurtz said that more than 97 percent of Windows devices had returned online.
Kurtz said that the progress of this recovery was thanks to the tireless efforts of the team's customers, partners and dedication to CrowdStrike itself.
"Our recovery efforts have been improved thanks to the development of automated recovery techniques and by mobilizing all of our resources to support our customers," Kurtz said in a post on LinkedIn on Friday, July 26.
Previously reported, the disturbance that occurred was due to an update of the system that forced computers running the Microsoft Windows operating system to crash and display so-called blue screens.
As a result, there are about 8.5 million Windows devices that have been affected by the outages, including in core sectors such as aviation, health and banking.
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However, Kurtz said he regretted the disturbance caused by the blackout and personally apologized to everyone affected.
"Although I cannot promise perfection, I can promise a focused, effective and urgent response," he stressed.
He also stressed the company's commitment to stopping violations, with a new focus on customer control and resilience.
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