JAKARTA - The cloud file storage service, Dropbox will no longer provide unlimited storage space to its business customers on the grounds that there is a crime behavior.
The package is dubbed Dropbox Advanced, which is designed for customers to have as many access to storage as they need, along with advanced admin, audit, security, and integration capabilities.
But over time, Dropbox found that more and more customers were buying Advance packages not to run businesses or organizations, but crypto mining and Chia.
"In recent months, we have seen a spike in this behavior after other services made similar policy changes," Dropbox said in its announcement, quoted on Saturday, August 26.
"We observe that customers like this often use thousands of times more storage than our original business customers, thus risk creating an unreliable experience for all of our customers," he added.
Even so, Dropbox said, by banning abusive behavior, maintaining a long list of acceptable and unacceptable use cases for Advanced is not a sustainable solution, and this kind of policy will be difficult to implement on a large scale.
Therefore, the company also stopped the policy of "as much space as you need" and switched to measurable models.
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"Starting today, customers who buy Dropbox Advanced packages with three active licenses will receive 15 TB of storage space shared by the team, enough space to store around 100 million documents, 4 million photos, or 7,500 hours of HD videos. Every additional active license will receive 5TB of storage," explained Dropbox.
Dropbox subscribers who need additional space will be available for new subscribers on September 18 and old subscribers on November 1 with a capacity of 1TB.
"We will start migrating old customers to new policies in stages on November 1. You don't have to do anything today. We will notify all customers at least 30 days before the planned migration date," Dropbox said.
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