JAKARTA - A number of Twitter users have complained that photos, videos or gifs that they upload via iOS experience problems where the media is cut off.
If you search for the word 'Twitter image cropped' then various complaints will appear where iOS users are now seeing cropped images in their timeline.
Previously, Twitter had introduced the full-frame image feature in May 2021. This feature allows users to view the entire image on the timeline without having to open the image first. But now, Twitter is returning the settings to the way they were.
Twitter has brought back cropped image previews after introducing the full-frame update in May 2021. pic.twitter.com/gfLlEZab0t
— Pop Crave (@PopCrave) January 10, 2023
Not only that, another problem came from a video uploaded by the @medicgordus account. From this upload, the account owner said that the video was suddenly cut off.
"I believe Twitter servers crashed our old video @elonmusk. Third corrupted video I've come across," he wrote in a video post on Tuesday, January 10.
I believe the Twitter servers are corrupting our old videos @elonmusk 😬
The third corrupted video I have come across 🧵pic.twitter.com/aZTKZ4Bk7i
— Gordus (@medicgordus) January 10, 2023
Responding to this, the social media platform owned by Elon Musk said that they were fixing the problem and would immediately notify users regarding the solution.
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"Did you post an image, video or gif and it got cropped? Sorry about that. We're working on a fix for an issue on iOS that was causing some media to get cut off on your timeline. As soon as it's fixed, we'll let you know," Twitter tweeted.
Did you post an image, video, or gif and it got cropped? Sorry about that. We’re working to fix an issue on iOS that led to some media cropping on your timeline. As soon as it’s fixed, we’ll let you know.
— Twitter Support (@TwitterSupport) January 11, 2023
It is still unknown when this problem will be resolved, but Twitter said it will update the progress of the fix soon.
Recently, Twitter also launched a new feature called "For You" for iOS users. The way this feature works is similar to the For Your Page (FYP) algorithm from TikTok.
This change makes Twitter more accessible to switch between features, because now it only takes one swipe instead of a few taps. But something is missing. Especially if you set the app to show "Recent Tweets", which was usually stuck in older versions.
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