Learning From Tiggo 8 CSH, JAECOO Prepares Strategy To Prevent Technical Disorders

JAECOO J8 SHS Ardis. (Photo: Afrizal/VOI)

JAKARTA JAECOO Indonesia ensures that consumers do not have to worry about facing technical problems that had hit brother, Chery Tiggo 8 CSH, which went viral due to AC problems and machines died suddenly.

Especially for the plug-in hybrid (PHEV) model that brings similar technology, JAECOO admits that it has prepared anticipatory steps. JAECOO Indonesia's Head of Marketing, Mohamad Ilham Pratama, emphasized that his party conducted in-depth research and testing before officially marketing products in the country.

"Since the world premiere until the price determination, we have carried out strict testing. Moreover, this is the first product of the right steering wheel. For two months, we have tested various scenarios until they are finally ready to be launched today," explained Ilham when contacted by VOI.

One of the preventive steps taken by JAECOO is regular software updates. This effort is made to minimize potential errors while ensuring that vehicle performance remains optimal.

"We continue to monitor every update, if there is a new version it must be immediately informed to consumers. All of this is to maintain a sense of security and comfort," he added.

For the record, the case of Tiggo 8 CSH some time ago had indeed stolen the public's attention. The unit experienced interference with air conditioning and machines, triggering user concerns. Chery itself did not recall, but chose to update the software in the affected units.

Head of Brand Department Chery Indonesia, Rifkie Setiawan, said that this step is commonplace in the modern automotive industry. "In the world of technology, software does need improvement over time. If there is a bug or something that needs to be updated, we will immediately do it," said Rifkie.