BYD Ensures Aftersales Services Are Integrated Good In Indonesia

Various BYD cars at the Cibubur dealer. (Photo: Afrizal/VOI)

JAKARTA - BYD Motor Indonesia recently launched its newest model for the Indonesian market, namely MPVE M6 at the GIIAS 2024 event.

This one car is claimed to have received a positive response as evidenced by an extraordinary order, especially at the last GIIAS event and from the official dealer. This means that currently BYD already has a total of four plus models previously from Dolphin, Atto 3, and Seal.

Of course, when the car was selling well on the market, not a few questioned the aftersales from BYD. Responding to this Aftersales Expert PT BYD Motor Indonesia Muhammad Abdul Wahid, revealed that currently it had been well prepared.

"Of course, for technicians, we pay special attention, such as providing certification in stages," he said, when met in Bandung, West Java, some time ago.

He further ensured that the part distribution center system also integrates with the system the company has.

"We also integrate the distributionart with the system we have, as well as in terms of technical training kits on a regular basis," he added.

On the same occasion, PT BYD Motor Indonesia's Head of Marketing & Communication Luther Panjaitan, said that currently all BYD networks are 3S-based.

"If you look at the distribution of positions and locations of BYD dealers, they are currently dominated in big cities such as Greater Jakarta, Medan, Semarang, Surabaya and Bandung. So almost the entire target market has 3S capacity," concluded Luther.