JAKARTA - In addition to showing off the latest series of products, automotive manufacturers in Indonesia also present a number of attractive after-sale services during the Gaikindo Indonesia International Auto Show (GIIAS) 2023.
One of the automotive manufacturers that highlight this full-sale service is Honda, presenting a special program called "Extended Warning Lite".
This special program was presented by PT Honda Prospect Motor (HPM), the Honda brand holder company, which provides additional warranties of up to two years for their new vehicles.
Honda launched this program for consumers who buy several models at once, such as Honda Brio, Honda HR-V, Honda City, Honda Civic, and Honda Accord. The purchase of this model along with the purchase of the Saving Package will be eligible to get Extended Warning Lite for one year. For the purchase of a model that has received the Saving Package, consumers are entitled to an Extended Warning Lite with a 50 percent discount from the normal price.
Denny MT, who serves as Assistant General Manager After Sales Operation of PT HPM, explained that the purpose behind this program is to provide convenience and comfort for consumers who have just bought a Honda.
"We launched this program to provide convenience, security, and comfort in driving a Honda," Denny said in a statement, Wednesday, August 16.
In addition, Honda also introduced other services, including updates to the Honda e-Care app. This update includes the addition of a new feature called Home & Pickup Service, where vehicles that require repairs can be repaired without having to be taken to the workshop. Technicians will come to the consumer site and bring vehicles that need to be repaired to the repair shop.
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This Home & Pickup Service service is also equipped with a tracking system so that consumers can monitor technician trips and select booking schedules according to their availability of time.
Selain itu, konsumen juga dapat memanfaatkan layanan Emergency Service yang tersedia 24 jam untuk layanan darurat jika kendaraan mereka mengalami masalah selama perjalanan.
These services are connected to a tracking system so that consumers can easily find the nearest technician and track their journey.
Honda e-Care is an application that makes it easier for consumers to access Honda information and services. Honda vehicle owners can download this application from the Play Store and AppStore and use Single Sign On with their Google or Apple ID account.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)