Pursuing 100 Percent Target Of Service Coverage, PAM Jaya Focuses On Developing Infrastructure To The Quality Of Pipewater

ILLUSTRATION BETWEEN

JAKARTA - The DKI Jakarta Provincial Government targets the coverage of PAM Jaya's piping water services to be met 100 percent in the Jakarta area by 2030. Currently, the service coverage is still around 65 percent.

President Director of Perumda PAM Jaya Arief Nasrudin said that his party had prepared a number of steps to develop service infrastructure to improve the quality of water distributed to the public.

In terms of infrastructure improvement, PAM Jaya continues to add water distribution networks, including the development of more efficient and equitable pipeline infrastructure throughout Jakarta.

"Our goal is to ensure a smooth distribution of water to all customers without significant technical barriers. We are committed to improving service quality and infrastructure on an ongoing basis," Arief said in his statement, Tuesday, January 7.

In addition to strengthening infrastructure, PAM JAYA also plans to develop more modern digital services.

This includes the construction of applications and website-based platforms that allow customers to register, pay bills, and submit complaints more quickly and easily. This effort is expected to provide easy access to the people of Jakarta.

Meanwhile, in improving the quality of drinking water, PAM Jaya applies the latest standards in managing raw water to the distribution process to customers.

"The achievement of a new connection installation record in 2024 yesterday is clear evidence of our commitment to continue to serve the citizens of Jakarta wholeheartedly. In 2025, we will continue to strive so that every citizen of Jakarta gets access to proper drinking water," he concluded.