JABAR - Acting Governor of West Java (Jabar) Beyvi Machmudin said an application called Sapawarga could be an indicator of the assessment of Regional Apparatus Organizations (OPD) in West Java in response to every public report.
"The residents of the official channel are in West Java. If through Sapawarga there is data, there is an OPD response, so with this tool we can also monitor who is quick to respond to public complaints, who is slow and an indicator for us to assess the performance of our OPD," said Bey in a statement in Bandung, Thursday.
The West Java Provincial Government, said Bey, is committed to accelerating the response to public complaints through applications that can be accessed via cellphone.
Therefore, a super application called Sapawarga was released, which allows residents to access information and submit public service complaints.
Regarding the speed of public services itself, Bey revealed that the West Java Provincial Government has released a complaint feature, where now the public can report any complaints or complaints via the Sapawarga platform.
Including, said Bey, Sapawarga is used in the process of accepting New Students (PPDB) who are currently running.
"We have committed, basically this year PPDB in West Java must be the best, objective, transparent and accountable, meaning that there is no bribe, no more deposits, we together with Forkopimda have committed to it," he said.
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Bey also encouraged policy makers in the education sector at the district level to be able to carry out their duties and functions properly, so that the rights of every West Javanese citizen to receive a decent education can be realized.
"The bet is that the head of the service, the head of the office branch, we have even reached the coordinating level for the signature of the integrity pact. That means, at that time I was asked where the PPDB was going? I said I don't want any intervention, everything is transparent and all people have to be satisfied with this system," he said.
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