JAKARTA - PT Kereta Api Indonesia (KAI) Daop 1 Jakarta has now implemented Face Recognition Boarding Gate technology at Gambir Station.

This technology can be used by service users starting Wednesday, May 17, 2023. Currently, there are 4 Boarding Gate with Face Recognition technology in the south hall area of Gambir Station.

Face Recognition Boarding Gate is a boarding service facility in a ticket checking area equipped with a camera that functions to identify and validate a person's identity through a facial scan whose data has been integrated with passenger-owned train ticket data on the KAI boarding system.

Head of Public Relations of PT KAI Daop 1 Jakarta Eva Chairunisa explained that customers who board via Face Recognition Gate no longer need to show their ID card or proof of ticket printing. To be able to enjoy this facility, customers only need to register once or register later, including when they are at another station that already has a Face Recognition Boarding Gate facility.

At Gambir Station, the registration process can be carried out on a Check In Counter (CIC) machine or through a special service officer located in the south hall area. The registration process cannot be represented, it is enough to bring the e-KTP registration process directly by attaching the e-KTP to the Reader device and then attach the right or left index finger to the scanner in the e-KTP reader.

If you have registered, customers no longer need to print the boarding pass. Customers can go directly to the Face Recognition Boarding Gate if the time for boarding can be done. Direct your face to the scanner machine and if the ticket data, identity, and other conditions are appropriate, the gate will be automatically vented," Eva said in a written statement.

The process of scanning the customer's face and the verification process of all data stored in the KAI system is very fast, so this will greatly facilitate customers and facilitate queues during the boarding process.

In addition to Gambir Station, the Face Recognition Boarding Gate is currently installed at Bandung Station, Yogyakarta, Surabaya Gubeng, Malang and Solo Balapan, for that for train customers who have used similar services at these stations, there is no need to register again at Gambir Station.

For customers who cannot register because they do not have e-KTP such as their subsidiary or e-KTP is damaged, there is no need to worry, the registration process can also be carried out through available service officers, besides that KAI also still provides manual boarding services at Gambir Station.

The implementation of the Face Recognition Boarding Gate is expected to make it easier for customers to travel because the boarding process will be much faster, practical and does not require manual file verification, a number of these things will certainly make customers more comfortable in enjoying the entire train journey process.


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