Easy! This is how to check BPJS Active or Not via WhatsApp

Illustration of the BPJS Health participant card (photo: Doc. Antara)

YOGYAKARTA - Do you know how to check BPJS active or not via WhatsApp? It should be noted, in recent years, the Social Security Organizing Agency (BPJS) Health has provided a WhatsApp service called PANDAWA (Administrative Service via WhatsApp).

This service is provided to facilitate JKN-KIS participants in handling administrative services without the need to face to face or come to the branch office,

The main function of the WhatsApp Pandawa service is to serve new registrations, adding family members, changing data (NIK, address, faskes), reactivating membership, paying bills, and checking membership status.

This service is part of BPJS Health's innovation to improve services and reach to participants, including PBI participants (participants receiving contribution assistance) and independent participants.

So, how do you check BPJS active or not via WhatsApp? Let's see the complete information in the article below.

How to Check BPJS Active or Not via WhatsApp

Here's how to check whether BPJS is active or not via WhatsApp that you can follow:

Save the official number of PANDAWA BPJS Kesehatan: [phone]Open the WhatsApp application on your phoneSend a short message such as "Hello" to the PANDAWA BPJS Kesehatan numberNext, the chatbot will reply with several service options. Follow the instructions given. Select the "Information" menu then tap "Check Membership Status". Enter your NIK (ID card number) or BPJS Health card numberEnter the date of birth in the correct format: Year-Month-Date (For example: 1993-07-7-06). If so, the system will automatically provide complete information regarding your membership status.

In addition to via WhatsApp, checking the status of BPJS Health is active or not can also be done through the Mobile JKN application. The steps are as follows:

Download or download the Mobile JKN application on the Google Play Store or Apple App Store. Register or log in using NIK? BPJS Health number, password, and enter the captcha code. On the main page, find and select the "Participant Info" menu. The application will display your profile including BPJS membership status (active/inactive), treatment class, to payment history. Why do you need to check the BPJS membership status?

Although it seems trivial, the status of membership of BPJS Health needs to be checked periodically. This is because the status of BPJS membership must be active so that treatment costs can be covered in accordance with the provisions.

Furthermore, the status of membership of BPJS Kesehatan can be inactive due to several things, including:

Arrears (for self-employed participants). Resign or PHK (for employees whose dues are paid by the company) 'data does not match with Dukcapil. It has reached a certain age (for children who are dependents of parents).

If after checking the BPJS membership status is inactive, participants can reactivate it so that it can be used again to get health services.

This is information about how to check BPJS active or not via WhatsApp. Get other interesting news updates only at VOI.id.