JAKARTA - PT Asuransi Jiwa IFG (IFG Life), a member of IFG, a state-owned insurance, insurance, and investment holding company, has consistently carried out the trust of managing policies resulting from the restructuring of PT Asuransi Jiwasraya (Persero) (Jiwasraya) for five years, including through the payment of insurance claims and benefits to customers in a timely, accurate, and targeted manner.
In 2026, IFG Life will make insurance claims and benefits payments to 94,793 ex-Jiwasraya customers with a total value of more than IDR 7.5 trillion, as part of efforts to ensure that customer rights are fulfilled in accordance with applicable regulations.
As a form of support for the sustainability of the management of policies resulting from the restructuring of Jiwasraya, the Government has channeled the State Capital Participation (PMN) of IDR 26.56 trillion to IFG Life through IFG. This support is an important part of ensuring the stability and sustainability of fulfilling obligations to customers.
Director of Finance and Acting President Director of IFG Life, Ryan Diastana Firman, said that the implementation of the claim payment was a form of responsibility in carrying out the trust given to IFG Life.
"IFG Life is committed to carrying out the trust of managing the policies resulting from the restructuring of Jiwasraya with full responsibility, by ensuring the timely payment of insurance claims and benefits, in terms of amount and target, so that customer rights can be fulfilled properly. Government support through PMN is also an important foundation for us to ensure the sustainability of the management of this policy, as well as strengthening protection for customers in the future," said Ryan.
In providing services to customers, IFG Life ensures that the claim submission process is easy and free of charge. Supported by an extensive service network in 20 cities throughout Indonesia, as well as two special service offices in Jakarta and Surabaya to ensure full-hearted service to customers.
In line with the ever-growing need for protection, IFG Life is also committed to ensuring that every customer gets relevant and sustainable protection, thus providing a sense of security in facing the future.
On the other hand, IFG Life always carries out its business activities by prioritizing the principles of good corporate governance (good corporate governance) and sustainable business practices, as a foundation in building long-term trust to all stakeholders.
Through these various efforts, IFG Life continues to strengthen its role as a life and health insurance company with comprehensive benefit coverage, and is committed to providing reliable protection for the Indonesian people at every stage of life.
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