Strengthening Life Insurance Services, BRI Life Opens Service Office At BSD Serpong

To reach customers, BRI LIFE opens an office in BSD. (IST)

SOUTH TANGERANG - BRI Life life insurance company continues to expand its network and improve the quality of services to the community. This effort was realized through the inauguration of the BRI Life BSD Serpong Service Office located at the BSD City Bidex Ruko Complex Block F9, Jl. Pahlawan Seribu, Lengkong Gudang Village, Serpong District, South Tangerang.

The opening of the new service office was attended by management, including President Director Aris Hartanto, Marketing Director Sutadi, Operational Director Andrew Bain, and President Commissioner Muhammad Syafri Rozi. Also present were BRI Bank representatives, including RCEO BRI Region 8 Muhammad Suratin and RCA BRI Region 8 Jakarta 3 Agus Firmansyah.

Strengthen Customer Access

In his remarks, BRI Life President Director Aris Hartanto explained that the presence of the BSD Service Office was part of the company's strategy to expand the reach and increase service standards to customers in the BSD, South Tangerang, and surrounding areas.

"This office opening not only expands the reach of services, but also increases the convenience for customers to consult directly or via WhatsApp and telephone with customer service or agents," said Aris.

He emphasized that the company continues to be committed to providing fast, personal, and humanist services to meet the financial protection needs of the community.

"All these conveniences are a form of our commitment to always listen and understand the needs of customers so that they are able to provide peace of mind to customers," he added.

Serving The Community Closer

To date, BRI Life already has 27 Service Offices spread across various parts of Indonesia. All of these offices are supported by more than 2,000 insurance agents who are ready to provide fast, precise, and quality services, while increasing public financial literacy.

Aris assessed that BSD is an area with rapid economic growth, has a strong business ecosystem, and is one of the centers of business sector development in South Tangerang. This makes the opening of the BSD Service Office a strategic and targeted step.

The BSD area also has a large insurance customer base while strengthening BRI Life's synergy with the BRI Region 8 regional office.

Strengthen Company Targets In 2025

Aris explained that the inauguration of the BSD Service Office complements the opening of the previous service office in Padang in October 2025. The existence of these new offices is expected to encourage the achievement of BRI Life's target as a leading life and health insurance company in Indonesia.

BRI Life continues to strive to meet customer needs through best life insurance and financial security protection products. We also focus on developing agent professionalism so that customers and prospective customers can be helped in designing future financial strategies," Aris concluded.