JAKARTA - PT Kereta Api Indonesia (Persero) or KAI recorded a positive performance on retail transportation services.

During the period January to August 2025, KAI's retail transportation volume was 13 percent compared to the same period the previous year.

"During the period from January to August 2025, KAI's retail transportation volume reached 163,381 tons, an increase of 13 percent compared to the same period last year of 144,250 tons," said KAI Vice President Public Relations, Anne Purba in an official statement, Wednesday, September 3.

Anne said that in August 2025 the volume of retail transportation reached 22,088 tons, the second highest achievement this year after July 2025 which reached 23,442 tons.

"This growth reflects the stronger customer confidence in rail-based logistics services, both from the business world and the general public," said Anne.

Furthermore, Anne said the KAI retail transportation business model is basically based on business to business (B2B) in collaboration with official logistics partners. However, this service can also be accessed by the general public through a business to customer (B2C) scheme.

"Customers can take advantage of KAI partner networks such as expedition services, e-commerce fulfillment services, to intercity delivery," he explained.

Anne said the presence of rail-based retail transportation provides a faster, more efficient, safe, and environmentally friendly distribution option. rail-based transportation modes produce lower carbon emissions than highway transportation, thus supporting the government's Net Zero Emission 2060 target.

To expand service reach, KAI also strengthens multimodal logistics integration through collaboration with strategic partners in the first mile and last mile sectors.

Anne bilang, langkah ini diharapkan mampu membangun ekosistem logistik nasional yang lebih andal, transparan, adaptif terhadap digitalisasi, serta mendukung pertumbuhan belanja daring.

“KAI berkomitmen menghadirkan layanan logistik retail yang tepat waktu, aman, dan transparan. Kami berharap layanan ini tidak hanya memberikan efisiensi bagi pelanggan, tetapi juga memberi kontribusi positif terhadap pertumbuhan ekonomi lokal sekaligus keberlanjutan lingkungan,” tutup Anne.

Anne said this step is expected to be able to build a national logistics ecosystem that is more reliable, transparent, adaptive to digitalization, and support online shopping growth.

"KAI is committed to providing timely, safe, and transparent retail logistics services. We hope that this service will not only provide efficiency for customers, but also make a positive contribution to local economic growth as well as environmental sustainability," concluded Anne.


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