Urging Customers To Be Alert, BRI Distributes Tips To Anticipate Online Fraud Mode

Illustration. (Photo: Doc. Antara)

JAKARTA - PT Bank Rakyat Indonesia Tbk (BRI) appealed to customers to remain vigilant against various modes of online fraud. Moreover, this case often occurs because the perpetrators take advantage of certain important moments.

BRI's Director of Digital and Information Technology, Arga M. Nugraha, said that one of the modes used was the fraudster on behalf of the package courier or parcel, as well as the Eid greeting file through the unofficial application file (APK) which would be encouraged to be installed on the victim's device.

Arga conveyed that customers should remain vigilant against the social engineering mode where the perpetrators take advantage of social manipulation and psychological weaknesses (wantuation, enthusiasm, and human negligence).

"As a result, the victim became a target for the perpetrator of the crime, without realizing that he was a victim of social engineering," he said.

For this reason, he continued, in providing protection for customers, BRI applies three components, namely in terms of processes, technology, and people. BRI always carries out a more secure application development process. BRI also continues to strive to increase awareness of the dangers of riding both to workers and BRI customers.

"This awareness is to fulfill the responsibility of protecting customer data and funds," he added.

Customers are also advised to continue to be vigilant if there is an unknown number that sends documents with the end of naming the APK, especially those on behalf of BRI.

The public can prevent the crime of documents early by not clicking on the documents and applications. Customers should immediately contact BRI Contact at 1500017 if they have installed the fraudulent application to anticipate things that are not desirable.

By always maintaining the confidentiality of personal data and remaining careful in receiving incoming messages and calls, various modes of fraud can be avoided. BRI will also continue to educate and invite the whole community to always be aware of fraudulent modes.

There are several tips for anticipating fraud with the following social Engineering mode.

1. When installing any application on the device, always be alert and read carefully the entire prompt that appears. Especially when the app asks for permission to access files, microphones, cameras, SMS, and the like. 2. Be aware of the message from an unknown number including a link/file with the end of the naming.APK.3.Generally, the fraudster sends a link/file accompanied by an announcement/notification that encourages us to react without thinking. For example in the form of messages that hunt down, threats, or invite curiosity. 4. Not clicking the link/file sent 5. If it has been clicked/installed, immediately turn off the cellular data connection and WIFI on device 6. Clear the data and cache of the application and then uninstall the application.7.Ubah username, PIN and mobile banking passwords and also an email password that is associated with mobile banking

"If there is any doubt when receiving a message from an unknown number, always contact and verify with the institution concerned. For BRI customers, please contact BRI Contact at telephone number 1500017 or through other facilities," concluded Arga.