Bank Mandiri Prepares IDR 31.3 Trillion In Cash During Ramadan And Eid Al-Fitr

Rupiah (Photo: Antara)

JAKARTA - Anticipating a surge in customer cash needs during the Ramadan and Eid al-Fitr periods, Bank Mandiri prepared cash of IDR 31.3 trillion.

Bank Mandiri Corporate Secretary Teuku Ali Usman said the amount of cash needs increased by 10.5 percent compared to the previous year's projection.

He added that most of the allocation of cash needs was used to meet Bank Mandiri's ATM filling needs which were predicted to reach IDR 1.7 trillion per day during that period.

"In order to support the distribution of cash to the public, we have also optimized the filling of 12,874 Bank Mandiri ATM/CRM machines connected to the ATM Link network, Joint ATMs, Prima ATMs and Visa/Plus throughout Indonesia from the beginning of this month until the Eid holiday," said Ali Usman and information to the media, Monday, March 18.

In addition to ATM machines, he continued, Bank Mandiri also optimizes online payment channels to help customers transact quickly, including EDC machines and Livin' by Mandiri applications.

"Given the large number of Livin' by Mandiri users, we will optimize this super app capacity to 70,000 (changed per day) transactions per second in order to continue to provide excellent service at the peak of transactions, including the BI Fast service which is now the customer's main choice in sending funds," he explained.

He added, to ensure the smoothness of customer BI FAST transactions, his party will provide adequate liquidity in the Settlement Fund Account (RSD) to anticipate a spike in BI FAST transactions during the Ramadan and Eid al-Fitr periods.

Meanwhile, preventive maintenance steps will be taken at 10,235 ATMs and 246,000 EDCs spread throughout Indonesia, especially in strategic locations such as rest areas, airports, stations, terminals, ports, shopping centers, hotels, gas stations and tourist attractions.

Customers can also use Livin' by Mandiri which is able to meet various needs such as balance checks, transfers of up to Rp. 300 million, monthly bill payments & e-commerce, e-money top ups and e-wallets, as well as payments with QRIS. In fact, customers can also book train tickets, planes, to tourist attractions through the Sukha feature in this super app.

"With the Mandiri e-money top up feature on Livin' by Mandiri, customers traveling via toll road will be greatly facilitated because top ups can be done anywhere and anytime," Ali added.

As for toll road users who do not have an e-money self-card, Ali explained, his party will prepare a card stock of up to 975.000 cards that can be obtained at the branches, the Sukha feature in Livin' by Mandiri, retail stores (Indomaret, Alfamart, etc.), the official Bank Mandiri outlet at e-commerce (Tokopedia, Blibli, Shopee), and vortex machines at transportation and station locations.

Ali explained that his party will also ensure optimal readiness of IT networks to anticipate the increase in transactions made by customers on all electronic payment channels, by forming an IT monitoring team that is always on standby.

"Not only that, during the month of Ramadan Bank Mandiri also provided many special programs for Ramadan to pamper customers. Customers can access these various programs through bmri.id/ramadan2024," concluded Ali.