PT Bank Muamalat Indonesia Tbk supports Bank Indonesia's program to ensure cash readiness is feasible for distribution during Ramadan and Eid al-Fitr 1445 Hijriah.
Bank Muamalat Director of Operations and Digital Affairs Wahyu Avianto said the readiness was carried out in order to anticipate the high public need for cash during this period. Bank Muamalat also participated in the 2024 Rupiah Rupiah Ramadan and Berkah Idulfitri (Serambi) event initiated by Bank Indonesia on Friday, March 15, 2024.
"According to directions from Bank Indonesia, we have prepared cash along with infrastructure and supporting services such as branch offices, ATM networks and car cash to serve the needs of the community," he said in a statement quoted on Monday, March 18.
Wahyu said Bank Muamalat had prepared around Rp736 billion in cash to serve the needs of new money exchange transactions and cash withdrawals at ATMs and the offices of the Ramadan and Eid al-Fitr sub-districts this year.
In addition to serving cash exchanges at branch offices starting April 1, 2024, Bank Muamalat also participated in the Bank Indonesia program, namely the cash exchange service to the community through mobile cash.
The mobile cash car of Bank Muamalat is located at Istora Senayan with a exchange period of March 28-31, 2024. The denominations prepared start from the smallest denominations, namely Rp1,000 to Rp100,000 denominations.
During this period, Bank Muamalat continues to optimize digital services such as mobile banking applications Muamalat DIN, internet banking Madina and ATM networks to serve customer transaction needs. Cash withdrawals can also be made through Indomaret using cash withdrawal features in the Muamalat DIN application.
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In addition to cardless cash withdrawals at Indomaret, customers can still make cash withdrawals at ATMs at Bank BNI, BRI, Mandiri and other banks using ATM cards as usual, including Bank Muamalat ATMs.
Wahyu also explained that during the month of Ramadan, the operating hours of Bank Muamalat branch office services started at 08.00 p.m. local time for all branch offices.
Especially for Friday, service rest hours are 11.30-13.00 local time.
"The Salamuamalat contact center service can still be accessed for 24 hours every day through 1500016 or for overseas customers through the number +6221 8066 8000", he concluded.
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