Acer Again Wins Top Brand Award And ICSAA 2024

Photo: Doc. Indonesian Acer

JAKARTA - Acer Indonesia has won two prestigious and prestigious awards for assessing the strength of consumer brands and satisfaction, namely the Top Brand Award 2024 and the Indonesia Customer Satisfaction Achievement Award (ICSAA) 2024. This achievement reflects the high level of consumer confidence and satisfaction with quality products and services offered by Acer consistently to its loyal customers in Indonesia.

Welcoming its 25 years of work in Indonesia, Acer continues to be committed to being a technology partner who offers solutions and services to all customers. Starting with a variety of computing devices such as laptops, desktops, projectors, monitors, to other devices for institutional and corporate customers such as servers and interactive flat panels.

Acer's track record continues with the presence of a series of technological solutions such as digital learning platforms, cybersecurity to the innovation of the Acerpure lifestyle apparatus that will soon be launched.

"Customer satisfaction is a top priority for Acer and we are very grateful for the two awards we received. These two confessions are proof that our innovation for 25 years in Indonesia in responding to customer needs and hopes continues to bear good results. Thank you for this award and the trust of customers in us. Our commitment is to be able to continue to strengthen Acer's position as a trusted technology partner," said Leny Ng, Chief Operating Officer, Acer Indonesia, in a written statement, Friday, February 23.

Acer won the Top Brand Award 2024 for the Notebook/Laptop/Netbook category. The Top Brand award was received by Acer for 17 times in a row since 2008. This award was organized by MARKETING Magazine based on national-scale research conducted by the well-known independent research institute Frontier.

Acer also won the 2024 Best Customer Satisfaction Award in the laptop/notebook category at the Indonesia Customer Satisfaction Achievement Award (ICSAA) 2024 from SWA-Business Digest Brand Awarding (SBBA) with the best score of each assessment category based on a survey in 4 dimensional assessment such as product, price, place, and promotion. The value of the index achieved was 7.99 and the title of "Very Good".

One of Acer's strategies in maintaining customer satisfaction and brand strength is with a wide total selling service that can be found in 108 locations in 89 cities in 36 provinces in Indonesia. Acer is also committed to providing quality products, the best prices, a wide range of marketing as well as services and various forms of promotion that Indonesian customers can accept.

As part of efforts to be closer and express gratitude to customers, welcoming the 25-year journey in Indonesia, Acer held a '25-year shock' promo which lasted until July 31, 2024. This program provides opportunities for Acer customers to win hundreds of special prizes with spectacular value. Information about the series of programs ahead of Acer's 25-year program in Indonesia can be seen in acerid.com/25-year.