JAKARTA - Chief Executive of the Business Behavior Supervisory of Educational Financial Services, and Consumer Protection of the Financial Services Authority (OJK) Friderica Widyasari Dewi told about her experience as an emergency contact by her former assistant so that she was terrorized and billed by debt collectors because she was used as a guarantor.
"I told you that some time ago we were billed by debt collectors, one of which is the provider here. It turns out that it was used by our former assistant, yes, where we worked before. That's because online shopping is too fun, yes. And maybe my name is used by a guarrantor, yes," he said when giving a speech at the signing of the OJK Cooperation and the Coordinating Ministry for the Economy, Friday, February 2, 2024.
The woman who is familiarly called Kiki admitted that she was often contacted by the number of unknown people with beautiful numbers to collect loans that were in arrears due to her old assistant who had not paid off her loan.
"Some time ago, from the morning I received a call from a beautiful number, it turned out that I had asked for a PayLater loan which might not have been implemented," he said.
Kiki feels sad because the socialization of education related to financial literacy that she often does has not yet reached her immediate environment.
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"I feel, oh my, this is socialization to the end, it turns out that those close to me have not been well socialized," he explained.
Maski demikian, Kiki mengatakan literasi keuangan masyarakat menjadi tanggung jawab semua pihak.
OJK ensures that debt collection procedures by debt collectors of Financial Services Business Actors (PUJK), both banking, insurance, and financing institutions such as loans have been regulated in OJK Regulation (POJK) Number 22 of 2023 concerning Consumer Protection and the Community in the Financial Services Sector, OJK seeks to increase consumer protection which is often disrupted by unethical billing.
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