Bank Mandiri Prepares IDR 23.2 Trillion Cash For Christmas And New Year Holidays

Mandiri (Photo: antara)

Bank Mandiri has prepared a net cash requirement of IDR 23.2 trillion to anticipate an increase in public transaction needs in the 2023 Christmas and 2024 new year periods. This number increased by 18.3 percent compared to the previous year's realization.

Bank Mandiri Corporate Secretary Teuku Ali Usman stated that the funds were allocated to meet the needs of public cash transactions for 33 days from December 1, 2023 to January 2, 2024. The increase in allocation was carried out following the projected increase in public ATM transactions.

We estimate that customer transactions during the Christmas and New Year 2024 period will increase. For this reason, we are optimizing digital services to support branch offices in serving customer needs during the Nataru 2023 period," Ali said in a statement to the media, Thursday, December 14.

Ali added that Bank Mandiri has also anticipated the peak of customer transactions at ATMs and EDCs on Christmas and New Year's Day 2024. Currently, the total operating ATMs of Bank Mandiri are recorded at 13,068 machines connected to ATM Link networks, Joint ATMs, Prima ATMs and Visa/Plus throughout Indonesia.

Bank Mandiri projects that there will be a peak need for ATM filling down two days before the celebration of Christmas 2023 and two days before the new year 2024.

"Transactions on EDC machines are also expected to increase during the Christmas and New Year 2024 period, given the distribution of THR for employees celebrating Christmas. Anticipating this, Bank Mandiri has provided 250,000 EDC networks to support customer non-cash transactions," he said.

In order to increase non-cash transactions during the Nataru period, Bank Mandiri also distributed electronic money for e-money 548,000 cards throughout Indonesia. In line with that, the Bank codenamed BMRI shares also ensures that the Call Center 14000 or Live Chat MITA on Bank Mandiri's official WhatsApp account at [phone] is ready to assist customers in conducting financial transactions.

Ali ensured the readiness of digital banking service networks such as the Livin' by Mandiri super app and Kopra by Mandiri, SMS Banking, and Call Center 14000 to help customers carry out financial transactions. Bank Mandiri also invites customers to take advantage of digital features in Livin' by Mandiri for the needs of financial transactions as well as lifestyle during the Christmas and New Year 2024 holiday periods.

'Livin' by Mandiri is now equipped with a lifestyle feature that facilitates customer transaction needs. In line with Bank Mandiri's efforts to become a locomotive urban. Customers are given complete access to all savings accounts, personal loans, credit cards, even e-wallets, favorite customers with only one login," he explained.

One of them is the Livin' Sukha feature in Livin' by Mandiri which customers can enjoy to meet transaction needs such as purchasing plane tickets, train tickets, entertainment, purchasing game vouchers, applying for credit, purchasing concert tickets, and others.

In this period, Bank Mandiri continues to educate customers to continue to maintain the confidentiality of personal data in conducting digital banking transactions. Especially be careful in providing confidential data to any party on behalf of Bank Mandiri.

Bank Mandiri has never asked for the confidentiality of customer data including card numbers, OTP, CVV, CVC, and others. In addition, customers are advised not to be easily provoked to click on or install APK-formed files.