JAKARTA - Special Staff (Staffsus) of the Minister of Cooperatives and Small and Medium Enterprises (Menkop UKM) for Economic and Creative Empowerment, Fiki Satari, regretted the lack of socialization of TikTok regarding the closure of TikTik Shop which resulted in user confusion.
"Actually, the platform can announce as well. This is closed on the 4th, only on the 3rd afternoon was announced, 24 hours earlier that it would stop operating. Just 1 day, everyone was surprised that there was a dynamic of information," said staff of the Minister of Cooperatives and SMEs Fiki Satari, quoted from Antara, Friday, October 6.
Fiki said that if TikTok had good faith in complying with government regulations, TikTok could educate its users more, especially sellers and affiliators, because TikTok also made a profit from the many sellers and affiliators who joined.
According to him, the platform should have mitigation to prevent the impact of closing the TikTok Shop, because the government's discourse to close the illegally operating TikTok Shop has been discussed for a long time.
"Just close the checkout but you can activate the output first from the social commerce platform to enter the e-Commerce, online stores. Like us on Instagram Shop, Facebook Shop. The point is actually it should be neater," he said.
Fiki further questioned the validity of TikTok data which stated that as many as 6 million MSMEs and 7 million affiliators were affected by the closure of TikTok Shop.
Based on the confession of TikTok representatives when meeting with the Coordinating Minister for SMEs Teten Masduki three months ago, the MSMEs that joined TikTok Shop only amounted to 2 million MSMEs. Then 2 weeks ago, TikTok only submitted 1,000 seller data based on survey or sampling methodology.
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"I emphasize that what I'm still waiting for is the data so that everything is clear. Instead, they claim that they don't have data, only sampling. I said, "Wow, I'm confused, if it's like a supermarket, we don't know what we sell, then if there's anything with the goods we sell, we want to let go of our hands? That's the analogy," he said again.
Adapun TikTok Shop Indonesia melalui laman website resmi pada Selasa 3 Oktober menyatakan bahwa prioritas utamanya adalah menghormati dan mematuhi peraturan dan hukum yang berlaku di Indonesia dan akan tidak lagi memfasilitasi transaksi e-Commerce.
Thus, we will no longer facilitate e-Commerce transactions within TikTok Shop Indonesia, effective as of October 4, at 17.00 WIB. We will continue to coordinate with the Government of Indonesia regarding our steps and plans going forward, "as written on the TikTok website.
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