Livin' By Mandiri Now Available Abroad

Photo: Doc. Bank Mandiri

JAKARTA - PT Bank Mandiri Tbk continues to make Livin' by Mandiri the spearhead of retail customer digital services. The Super app belonging to Bank Mandiri can be used by customers and prospective customers who are abroad using the local country sim card number.

President Director of Bank Mandiri Darmawan Junaidi said, with this new feature Livin' by Mandiri can be accessed by Indonesian citizens (WNI) in 118 countries ranging from the Netherlands, Malaysia, Hong Kong, Singapore, Saudi Arabia, Australia, the United States, South Korea, Japan, United Kingdom, and dozens of other countries.

"Bank Mandiri has made all services digitized in total to be present as a one-stop financial solution for customers, including Livin' by Mandiri which directly greets Indonesian people in various parts of the world. Livin' is now present All Around The World in the blink of an eye," said Darmawan when introducing this latest digital innovation at the Indonesian Day 2022 event held by the Indonesian Embassy in London, England, Sunday, November 6, London time or Sunday evening, West Indonesia time, and attended by the Indonesian Ambassador to the United Kingdom, Ireland, & IMO Desra Believe.

Darmawan continued, his party also provides convenience for Indonesian citizens abroad to access this latest innovation. The method is very easy, every Indonesian citizen with a local country sim card number only needs to prepare an e-KTP to be able to open a new account through Livin' by Mandiri.

"To deposit the initial balance is even easier, customers just need to transfer via bank or fintech customer's favorite remittance service. In seconds, the Livin' by Mandiri balance will be filled. After registration is complete, customers can directly control all their financial needs through Livin' by Mandiri without boundaries, whenever and wherever," he continued.

Meanwhile, for customers who are already registered as Livin' users and want to use Livin' with an overseas HP sim card number, customers only need to activate it using a debit card.

"Customers who are traveling abroad can also stay connected to Livin', even though they use local telecommunications operators. With Livin', customers can still make transactions for various needs of family or relatives in Indonesia. Pay school fees for children in Indonesia, pay electricity, top-up tokens, to paying bills for buying gifts in e-commerce for loved ones in Indonesia, and thousands of other types of payments can be made at Livin'," added Darmawan.

In addition to financial transaction needs, Livin' can also support customers' future investments through various features such as a Savings Plan or savings plan, Time Deposits, and Mutual Fund purchases. In addition, the fulfillment of various customer needs such as purchasing flight tickets back to Indonesia and other lifestyle needs can also be met through the Sukha feature.

The global feature of Livin' by Mandiri can also facilitate the various transaction needs of the Indonesian diaspora in various parts of the world. One of them, Singapore, which is the main destination for more than 250 thousand Indonesian diaspora or country that is a vacation destination for the people of the country.

"Through digitalization, Bank Mandiri is here to meet the needs of financial transactions and the lifestyle of Indonesians abroad, as well as diaspora who make a living, settle or study in all parts of the world," said Darmawan.

According to him, this initiative makes the Livin' by Mandiri super app one of the leading digital financial services created by the nation's children at Bank Mandiri, which has the potential to be the best financial solution for Indonesian citizens living abroad.

"This development is one of our offerings at the age of 24 for the Indonesian economy. Moreover, Livin' by Mandiri has now become a customer's lifestyle and has been downloaded more than 18 million times in the last 12 months," said Darmawan.

Livin' by Mandiri's superiority can be seen from its ability to serve 1.38 billion transactions in the first nine months of this year with a transaction value of IDR 1,716 trillion, or double the growth compared to the previous year.

"In the future, we will continue to equip and develop Livin' by Mandiri with the latest features such as foreign exchange transfers to increase customer convenience and convenience. In addition, later Livin' can serve the purchase of Government Securities so that customers who are abroad can continue to participate in developing the country. Of course, we do all of this while prioritizing the reliability of the application," concluded Darmawan.