Optimization Of Digital Services To Boost Bank Mandiri's Wholesale Segment Transactions

Illustration (Photo: Doc. Bank Mandiri)

JAKARTA - PT Bank Mandiri Tbk. stated that the wholesale segment transactions experienced a significant spike at the beginning of this year thanks to the optimization of Kopra by Mandiri digital services.

Bank Mandiri Director of Treasury and International Banking Panji Irawan said the number of wholesale company customers who took advantage of Kopra's virtual facilities had reached 51.000 users in May 2022. This figure shot up quite high from the previous 2.100 users in October 2021.

"This achievement was achieved thanks to a comprehensive transactional solution that can be adapted to various customer needs," he said in a written statement on Tuesday, July 12.

According to Panji, all these solutions can be enjoyed with single sign-on access, making it very easy and relatively fast.

“We have a long history as a corporate bank. This experience brings a complete understanding of the various transactional needs of companies from various business sectors. Therefore, Kopra by Mandiri is here as a reliable wholesale e-banking solution," he said.

Panji added, one of the mainstay features that is a customer favorite is the Host to Host-based Application Program Interface (API) by offering integrated solutions for business actors in various business sectors.

He claims that business actors can initiate, authorize, and control transactions through an integrated system that is directly connected to the bank system in real-time. Not only that, but Panji also explained the optimal added value for various business sectors, including the insurance sector.

“Why insurance? Because this industry continues to show a positive trend in recent times. In addition, the increasing public awareness of the need for insurance continues to improve in line with the pandemic conditions in the last two years," he said.

As a tangible manifestation of concern for the development of the insurance sector, the issuer with the stock code of BMRI has collaborated with Mandiri AXA General Insurance (MAGI) in the collaboration of using host-to-host (H2H) payment services.

Director of MAGI Edwin Sugianto hopes that the cooperation that is built can increase the effectiveness and efficiency of payments.

"For MAGI, being part of the Mandiri ecosystem is a golden opportunity. Hopefully, this collaboration can continue to provide the best service and security to all customers and prospective customers in both companies," said Edwin.