Minister of Finance Purbaya highlighted the image of Customs which is considered declining in the eyes of the public and the government. A firm ultimatum is given: Customs and Excise must improve within one year, or this institution has the potential to be frozen and customs duties are transferred to external parties. This threat has an impact on around 16,000 employees, as well as an alarm for all institutions to improve services and transparency.
Various cases related to Customs and Excise had gone viral, ranging from the calculation of import duties which were considered confusing until the package was blocked without clarity, making public trust in Customs continue to decline. Is one year enough to restore public trust and improve the image of Customs and Excise? Check out the full information in voi.id
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