JAKARTA - The victim's attorney, Novi Delia Devi, lamented the slow response of the Pondok Kopi Islamic Hospital of Jakarta (RSIJ) in addressing the alleged malpractice case involving a patient in labor named Hera Puji Astuti, also known as HPA (26).
Although they had previously requested an explanation from RSIJ Pondok Kopi, the family received no information regarding the alleged malpractice.
RSIJ Pondok Kopi only responded after the case surfaced in the media, specifically after they had been served a legal notice.
"There was no response before this news went public. Then, after we served the legal notice, they responded," said the victim's attorney, Novi Delia Devi, when contacted by VOI on Friday, August 8, 2025.
Subsequently, RSIJ Pondok Kopi held a meeting with the patient's attorney on Thursday, August 7, 2025, at around 10:00 a.m. WIB.
RSIJ Pondok Kopi claimed that during the meeting, a mutual commitment to a peaceful and amicable resolution was reached.
"They invited us to meet. But we haven't reached an agreement yet," Novi added.
The incident began when a patient named Hera Puji Astuti, also known as HPA (26), went to the Jakarta Islamic Hospital in Pondok Kopi on Monday, May 5, 2025, for delivery.
However, after undergoing medical procedures at the hospital, her condition worsened significantly, and she was rushed to the ICU.
Within a few days, her wrists and fingers turned black, with several IV drip marks found, suspected to be caused by a blood embolism.
The suspected embolism caused the wrist and fingers to rot, and ultimately, medically, she could not be saved.
The family alleges negligence or malpractice occurred in the medical treatment of Hera Puji Astuti.
The alleged malpractice concerns procedures, post-delivery supervision, and initial treatment when her condition began to deteriorate.
The family has also filed complaints with the Indonesian Medical Association (IDI), the Ministry of Health, and the Consumer Protection Agency.
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