Strengthening The AI Ecosystem, Qiscus Introduces Qiscus AI And Rabolic LLM

JAKARTA - Qiscus, a technology company providing the Omnichannel Customer Engagement platform for business announced the launch of Qiscus AI at the Conversation 4.0 event which took place on Tuesday, August 27 in a hybrid manner.

Starting from the launch of Rabolicbs on Conversa 1, the launch of Qiscus AI was created as a complete ecosystem that houses various innovative AI solutions to overcome the real challenges faced by business.

"By combining AI power with a more humane touch, Qiscus AI is ready to revolutionize the way businesses interact with customers in the digital era," said Delta Purna Widyangga, CEO & Co-founder of Qiscus, in an official broadcast.

With Qiscus AI, the company has at least three main focuses, namely, increasing operational efficiency through smart automation, strengthening brand images through deep personalization, and ensuring optimal security and control in each interaction.

"Qiscus AI will be at the core of all of our solutions, providing extraordinary flexibility and adaptability to meet the growing business needs," Delta added.

Qiscus membawa Rabolicbs LLM sebagai fitur unggulan baru bersama Qiscus Agent Copilot dalam ekosistem Qiscus AI untuk menavigasi bisnis menuju keberhasilan dengan powerful intelligence, strong brand persona, dan governance.

One of the main advantages of the Rabolicbs LLM is its ability to understand the context of conversations through the Retrieval Augmented Generation (RAG) technology, which not only provides answers, but also verifies that information with the company's internal knowledge base.

Selain itu, Rabolicbs LLM juga dapat membantu bisnis menciptakan pengalaman pelanggan yang benar-benar personal melalui penyesuaian persona chatbot.

Then, Qiscus AI can also be connected to various external systems easily. For example, when a customer orders a plane ticket via a chatbot, Qiscus AI can be directly connected to the airline ordering system and provide information on availability and complete the booking process automatically.

Through integration capabilities with various external APIs, Qiscus AI is not only a flexible platform, but also the center of our growing AI ecosystem, concluded Evan Purnama as CAPMO & Co-founder of Qiscus.