Call Microsoft The Most Fragile Platform, Delta CEO Praises Apple Technology
JAKARTA Delta Air Lines, Atlanta's oldest and largest airline, sued Microsoft and CrowdStrice over technological disruptions on July 19. The company is demanding compensation. As millions of Windows devices experience Blue Screen of Death (BSOD) across the world, Delta is one of the affected companies. There were thousands of canceled flights and its losses amounted to $500 million. Over the years, Delta relied on technology infrastructure from Microsoft for being considered one of the best. However, this view changed after Windows devices Delta used could not operate for a long time. When software updates from CrowdStrice caused problems on 15 million Windows devices, devices from Apple were still operating well. Seeing the differences in this condition, Delta CEO Ed Bastian praised Apple and criticized Microsoft.
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"In my opinion, they (Microsoft) may be the most fragile platform in that field. When did you last hear of a major annoyance at Apple?" Bastian said, quoted from a CNBC interview. Despite experiencing a huge loss as it became the longest-recovered company of a CrowdStrice bug, Bastian said that Delta would remain in partnership with Microsoft. The company will only demand compensation. Bastian also gave Microsoft a warning to be more careful of its technology. If a similar incident does happen again in the future, Delta may not forgive Microsoft's mistakes.