Affirm Not Cyber Attack, CrowdStrike Accelerates Recovery Of Affected Windows Systems
JAKARTA - Until now, CrowdStrice, a provider of cybersecurity software, is still making improvements to devices with Windows systems that have not been able to work since July 19.
In its latest statement, the company said it was testing a new technique to accelerate the improvement of the affected system. For this reason, affected customers are asked to follow the necessary orders.
CrowdStrike continues to focus on restoring all systems as soon as possible. Of the approximately 8.5 million Windows devices that were impacted, a significant number are back online and operational.Together with customers, we tested a new technique to accelerate impacted…
— CrowdStrike (@CrowdStrike) July 21, 2024
CrowdStrice continues to focus on restoring all systems as soon as possible. Of the approached 8.5 million Windows devices that were affected, a significant number are back online and operational. Together with customers, we tested a new technology to accelerate impacted...
"We are in the process of operationalizing participation in this technique. Customers are encouraged to follow the Technical Warning to obtain the latest information at the time of the incident and they will be notified when action is needed," wrote CrowdStrice on Monday, July 22.
Since the problem took place, CrowdStrike has been actively helping customers affected by the flaw in the latest content update for Windows hosts, Mac and Linux hosts unaffected.
The problem has finally been quickly identified and isolated, and improvements have been implemented. The company also confirmed that this issue was not caused by cyber attacks.
The problem has been identified and isolated, and improvements have been implemented. This is not a cyberattack," he stressed.
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Lastly, they also reassure customers that CrowdStrice operates normally and this problem does not affect their Falcon platform system.
"We understand the severity of this situation and deeply regret the inconvenience and disturbance caused. Our team is fully deployed to ensure the safety and stability of CrowdStrice customers," the statement concluded.
Previously, etc. reported, this incident caused 8.5 million devices with Windows systems unable to work on July 19 due to the Blue Screen of Death (BSOD).