Paessler: Four Predictions And Trends In IT Monitoring Industry In 2024

JAKARTA - Towards 2024, the main business functions and the latest types of technologies will trigger a long-term transformation in the IT monitoring landscape (IT monitoring).

To that end, Paessler, an infrastructure monitoring expert and IT network, revealed his predictions on important outlooks around the IT landscape in 2024.

The increasing role of physical IT infrastructure, along with the growth in cloud adoption

Digital transformation is the only thing that will continue. Felix Berndt, Director of Sales, Asia Pacific, Paessler AG, argues that it is impossible to follow any innovation of new products in today's technological innovation era. Therefore, it takes the ability to develop existing product capabilities.

"The importance of physical IT infrastructure cannot be underestimated. We are connected to the cloud via cable and device connections, so cloud migration makes physical infrastructure more important than ever before," explained Felix.

Cyber threats

IT is the central nervous system of every kind of business today. With the increasingly vital role of IT, more and more data is produced and processed, so that the IT landscape will be more vulnerable. Therefore, it is important to apply the Zero Trust approach to the products used.

"By implementing a zero trust strategy, decision makers can be more confident, knowing they are one step ahead of cybercriminals, even in the midst of difficult-to-predict situations," Felix explained.

Monitoring capabilities to improve customer experience

Furthermore, Felix said monitoring solutions would allow the company to review potential points where problems usually occur, while observational capabilities could help us to identify unexpected things.

"Transparency will be the main difference in competition here, as it will provide a complete picture of communication with unprecedented customers," he added.

The combination between AI and humans

Paessler predicts that human AI collaboration will be very important.

While monitoring software will provide better and sharper advice, the experience and policies of IT managers are what will help maximize the delivery of value from new technologies, not the other way around.