JAKARTA - The non-operating crypto exchange, FTX, has announced a security breach involving its claim agent in the bankruptcy case, Kroll, where customer data is limited and insensitive to those with certain claims are open. FTX said it was actively monitoring the situation and guaranteeing that account passwords, systems and funds remained unaffected.
The struggling crypto exchange used platform X on August 25 to notify customers, creditors and the public about security breaches involving its claim agent, Kroll. This breach has resulted in the disclosure of insensitive customer data from certain claims related to the ongoing bankruptcy case.
FTX stated that Kroll is currently telling individuals affected by cybersecurity events about the steps they can take for their protection. The bankruptcy-going crypto exchange explains that their account passwords and systems remain secure.
"This incident occurred on Kroll, and Kroll is informing individuals who are directly affected by actions that customers can take to protect themselves. The FTX account password is not managed by Kroll, and the FTX system itself is not affected," FTX said in a statement quoted by Cointelegraph.
In addition, FTX debtors have contacted Kroll and are closely monitoring the development of this situation. Kroll has notified debtors that they are quickly controlling and handling the incident. Customers are reminded to be careful of fake emails and scams pretending to be entities involved in the bankruptcy process.
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Meanwhile, blockchain investigator ZachXBT reported that FTX subscribers had received fake emails, and customer personal information had been compromised.
Meanwhile, Celsius Network, a crypto loan platform that faces bankruptcy, is experiencing data breaches resulting in the opening of their email records. This breach has had a significant impact on the ongoing bankruptcy reorganization process.
Meanwhile, FTX has requested Galaxy Digital assistance, led by Mike Novogratz, to help manage their sales, staking and hedging businesses. This collaboration aims to strengthen FTX's efforts to reduce risks associated with market volatility and optimize returns from their Bitcoin assets.
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