Regarding The Discourse On The Increase In Transjakarta Tariffs, PKS: The Service Is Still Insufficient, Lho

Photo by Apri Silla Ardianti on Unsplash

JAKARTA - Member of Commission B of the DKI Jakarta DPRD from the PKS faction Muhammad Taufik Zoelkifli responded to the discourse of increasing Transjakarta bus fares, both regular and microtrans. According to Taufik, before increasing the rate, Transjakarta must first improve the quality of its transportation services to customers. Especially, increasing more adequate capacity. "When the number of passengers rises beyond expectations, it must be anticipated with services that can also accompany the increase of these passengers. The service is still very lacking, you know," said Taufik, Tuesday, April 11. Taufik said, increasing the number of congestion in the capital city must be a concern for Transjakarta as one of the modes of transportation owned by the government. Transjakarta also needs to innovate so that more people move from private vehicles to public transportation. "So, regarding the discourse on increasing Transjakarta rates to emerge, the quality of service is in the spotlight. Before the tariff increases, we ask for the quality to be improved. We want to, increase the rate as long as it's worth it," explained Taufik. Previously, PT Transport Jakarta (Transjakarta) opened the discourse of increasing bus rates. The discourse was disclosed through a survey asking for user opinion and input on social media. Through his Instagram social media account, Transjakarta asked people who are customers of this government-owned mode of transportation to fill out a survey until April 13. "In order to improve services, Transjakarta wants to know customer input regarding the latest Transjakarta tariff adjustments," wrote the Instagram account pt_transjakarta. In the post, customers are asked to open a link to fill out the survey. In the survey, Transjakarta asked customers to fill in their identities. Then, Transjakarta asked, "What if TransJakarta regularly rises to Rp. 5,000?". This question was accompanied by two choices of "agree" or "disagree" answers.

In addition, there is also a question of the customer's view of the increase in Microtrans rates, "what if the Jaklingko (Microtrans) service increases to Rp. 1 thousand?".