Supporting The Crossing Sector, Bank Mandiri Strengthens Banking Services Cooperation For ASDP

Photo: Doc. Bank Mandiri

JAKARTA - PT Bank Mandiri Tbk continues to develop banking services with digital transformation to facilitate customer transactions. This time, Bank Mandiri collaborated with PT ASDP Indonesia Ferry (Persero) in the use of banking products and services and crossings between these two state-owned companies.

Through the comprehensive digital products and services owned by Bank Mandiri, ASDP can take advantage of various ease of banking transactions to financing both institutions and employees. So, it can provide added value to ASDP and the community in general.

Meanwhile, the signing of the Memorandum of Understanding (MOU) was signed by Bank Mandiri Deputy President Director Alexandra Askandar and President Director of PT ASDP Indonesia Ferry (Persero) Ira Puspadewi at Mandiri Club, Jakarta on Wednesday, September 13.

"The signing of this MOU is a form of SOE synergy and is very important and has a special meaning for Bank Mandiri. With this MOU, it strengthens Bank Mandiri's commitment to be able to provide the best solution for ASDP needs," said Alexandra.

The bank codenamed BMRI shares already has three leading services that have been enjoyed by all customer segments since 2021. First, Wholesale Digital Super Platform Kopra by Mandiri, which provides single access digital services to wholesale customers.

This single access digital service can be a center of information activity and financial transactions for the business community of business actors in the Wholesale segment. Kopra by Mandiri also integrates all the needs of Wholesale transactions into one single sign on (SSO) platform because there are various mainstay features such as Cash Management, Forex Transaction, Value Chain Financing, Trade Finance, Smart Account, to Online Customer. Until now Kopra by Mandiri has been used by 123,000 users.

Second, Super App Livin' by Mandiri, which presents customer experience like a branch service in your hand which is specifically for retail customers. This digital service carries the concept of branching in your hands with complete financial services (comprehensive banking experience).

Including the integration of Mandiri Group's subsidiary services (full-suite financial services) and the customer's favorite digital ecosystem (open ecosystem). Until now, Livin' by independent has been downloaded by 28.5 million users, since it was first launched in October 2021.

Third, the bank, which will celebrate its anniversary on October 2, 2023, has also turned 241 conventional branch offices into smart digital branch consisting of 18 digital boxes, 196 hybrid branch, and 27 branch upgrades.

"This comprehensive service, we believe, can fulfill the needs and financial friends of Bank Mandiri customers, especially ASDP," said Alexandra.

The President Director of PT ASDP Indonesia Ferry (Persero) Ira Puspadewi positively welcomed the strategic partnership plan with Bank Mandiri in an effort to accelerate digital transformation, especially in the field of transportation logistics. He hopes that this synergy can have a significant positive impact on both parties.

"We are very excited about this collaboration with Bank Mandiri, an institution that has proven its superiority over the years. Hopefully, of course, we have many opportunities to continue to advance Indonesia, and prosper the people," said Ira.

Ira revealed that ASDP has started the digitalization process and implemented digital transformation in stages since 2017. He said ASDP continues to ensure that business and operational quality continue to increase, of course, with digital transformation in all activities.

Starting from the commercial, operational, financial, to human resource management aspects. This is done in the end can improve ASDP service and service quality, so that service users can experience modern, easy, fast, and secure transaction experiences," he explained.

Ira also appreciated the presence of Livin' by Mandiri which could further facilitate the transaction process of service users who access the Ferizy application.