Presenting The Added Value Of Hajj Services, BSI Gandeng Garuda Indonesia

Illustration (Photo: Doc. Antara)

JAKARTA - PT Bank Syariah Indonesia Tbk (BSI) is collaborating with Garuda Indonesia as a national airline to continue to strengthen the services of prospective Indonesian pilgrims.

In this year's Hajj season, more than 81 percent of the total Indonesian pilgrims in 14 Hajj embarkations are BSI customers.

Through this partnership with Garuda Indonesia, BSI gave Sajadah Exclusive to Indonesian pilgrims which was symbolically carried out on the return flight of Haji Garuda Indonesia GA 983 which carried 281 Indonesian Hajj pilgrims at Terminal 3 of Soekarno Hatta International Airport, yesterday.

"Alhamdulillah, all BSI personnel are very grateful because BSI has won the trust of the community to place its Hajj savings. We also continue to be committed to strengthening the role and service in facilitating the community to perform Hajj," said Director of Sales & Distribution of BSI Anton Sukarna, Thursday, July 20.

Including, continued Anton, increasing collaboration with Garuda Indonesia to provide a good pilgrimage experience for pilgrims.

"The collaboration between BSI and Garuda Indonesia is a commitment from the two companies to give appreciation and a memorable pilgrimage experience for the congregation through providing souvenirs and special receptions by BSI and Garuda Indonesia management," he explained.

As is known, data from the Indonesian Ministry of Religion states that the total number of pilgrims who received the hajj quota for this year amounted to more than 210,000 people.

Of the total pilgrims, more than 169,000 regular pilgrims are BSI customers, of which the highest percentage is in Solo's embarkation of 17.5 percent, then Surabaya's embarkation of 16.3 percent and the rest spread across cities throughout Indonesia.

Hajj, continued Anton, is one of the focuses of Bank Syariah Indonesia in developing the Islamic ecosystem. This pilgrimage is a characteristic and mandate for Islamic banks to provide excellent service for all pilgrims.

"We continue to gain the trust of customers as reflected in the public's interest in preparing for Hajj through BSI Hajj savings, namely as of June 2023 that more than 4.7 million customers have saved Hajj savings at BSI," said Anton.

Meanwhile, Garuda Indonesia President Director Irfan Setiaputra said that the strategic synergy between the two business entities was a sustainable effort by Garuda Indonesia as a national flag carrier to continue to provide added value for its service users, especially for Indonesian Hajj pilgrims.

"We understand that this year's Hajj trip is a momentum for worship that has been awaited by the people of Indonesia. For this reason, we hope that the joint initiative of BSI can provide a more memorable Hajj travel experience with various added value given in this moment of Hajj travel," said Irfan.

Irfan explained, in the future it is hoped that similar collaboration with BSI will continue to be improved to provide sustainable benefits for Indonesian Hajj Pilgrims in relation to improving the quality and service of flights to and from the Holy Land.

"Armed with more than 6 decades of experience serving Hajj flights, collaboration with BSI and other strategic partners, we hope that we can further maximize our commitment to provide connectivity for Hajj flight services that not only prioritize safety and comfort aspects, but also answer passenger needs," explained Irfan.

For your information, BSI with Indonesian Hajj Savings BSI products provides convenience for customers to be able to carry out hajj and Umrah planning, in the form of Rupiah and Dollars, as well as various interesting programs including the Special Gift Lab, balance top up and the ABATANA program (Let's Have Safe and Planned Hajj).

BSI also provides Indonesian Young Hajj Savings BSI for children, so parents can plan their children's Hajj early on, and can register the portion number since the age of 12.

In addition, the ease of registration services for Hajj initial deposits at BSI can be done online connected to the Ministry of Religion's Siskohat, so that pilgrims who want to plan Hajj can do it one stop solution at BSI.

BSI also provides Hajj & Umrah Concierge specifically for BSI Priority customers consisting of spiritual consulting services to help customers regarding procedures, payment, and the implementation of Hajj and Umrah, as well as easy transactions for the convenience of worship in the holy land.

BSI has prepared a series of services and programs that Indonesian pilgrims can later use, including real money exchange services, as well as BSI Mobile which can be used for transactions anywhere and anytime with call center 14040 which is ready to serve customers.