Gandeng Indonesia Diaspora Network Global, Bank Mandiri Encourages Inclusive Economy Via Digital

Bank Mandiri consistently carries out its role as a development agent (agent of development) by becoming a business mediator and non-business diaspora spread across various countries in the world. As an effort to realize this, Bank Mandiri collaborates with Indonesia Diaspora Network (IDN) Global to introduce financial services to Indonesian citizens (WNI) who live abroad.

Meanwhile, the signing of the cooperation agreement was carried out by Bank Mandiri's SVP Transaction Retail Sales Retail Thomas Wahyudi and Global IDN President Kartini Sarsilaningsih witnessed by Bank Mandiri Network & Retail Banking Director Aquarius Rudianto at Plaza Mandiri, Jakarta, Thursday 27 July.

Bank Mandiri Network & Retail Banking Director Aquarius Rudianto explained, this collaboration is part of Bank Mandiri's digital transformation which presents complete financial transaction solutions to the entire community. One of them is through Super App Livin' by Mandiri for the retail segment.

"Bank Mandiri continues to expand the acceptance and acquisition of digital services through Super App Livin' by Mandiri. Not only domestically, since 2023 this digital application has been enjoyed by people in foreign countries ranging from Hong Kong, United States (US), South Korea, United Arab Emirates to 120 countries," Aquarius said in his remarks.

Not only that, Livin' continued Aquarius can also support customer future investment through various features such as Saving Plans, Deposits and Purchase of Mutual Funds and retail securities (SBR). As well as fulfilling various customer needs such as purchasing plane tickets back to Indonesia and other lifestyle needs can also be met through the Sukha feature.

Supported by this digital transformation, until the end of June 2023, Livin' by Mandiri has been downloaded more than 28.4 million times. The digital platform has also managed more than 1.3 billion transactions an increase of 70 percent year on year (YoY).

Likewise, the number of Livin' by Mandiri transactions reached Rp. 1,500 trillion. Soaring 65 percent YoY, in line with the need for financial solutions of more than 19.3 million active users spread across Indonesia and the world.

Meanwhile, IDN Global Kartini Sarsilaningsih said, through this collaboration, it is hoped that it will be able to encourage the development of the Indonesian Diaspora economy. At the same time, it is a forum for expanding the acceptance and acquisition of Bank Mandiri's banking services through various education and financial socialization for diaspora.

"Including market potential for Indonesian products in domicile countries for members of the IDN Global so that they can continue to produce positive contributions to economic development in Indonesia," he explained.

Kartini also hopes that in the future Bank Mandiri and IDN Global can spark the spirit of entrepreneurship of Indonesian Diaspora to bring Indonesian products globally and be able to compete in the international arena.