JAKARTA - Some time ago, RevComm Indonesia held its second MiitTel Connect event, to share and discuss the use of artificial intelligence (AI) technology, to increase business productivity.
In the discussion, RevComm Inc. CEO and Founder. Takeshi Aida explained about how the presence of AI technology will not replace the human position, but instead supports humans to be smarter and more productive.
"Learning from experience in Japan, where productivity is often neglected, people tend to focus on working relentlessly, and not feeling happiness. This situation can have a negative impact on individuals and organizations," Aida said in a statement.
"Therefore, MiiTel, as an AI-based technology with a vision to build people who care about each other, wants to contribute to prevent this situation in Indonesia," he added.
MiiTel itself uses AI technology to create more effective communication while increasing productivity, such as recording, transcription, and automatic voice analysis on the internet telephony and online meetings.
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MiiTel Connect was successfully held, attended by 60 delegates from various well-known companies in Indonesia, such as Gojek, Tokopedia, Bukalapak, and Sinarmas. At this event, the delegates also had the opportunity to network each other, discuss, and enjoy dinner together.
By utilizing Miitel's automation features and conversation analysis, we have succeeded in increasing task efficiency and productivity. Complex tasks can be done automatically, and staff workloads will be lighter. This allows us to save time and effort to serve more customers. " said Hiroki Matsubara, Product Director of ITC Auto MultiFinance (PayKu).
Through MiiTel Connect, RevComm Indonesia seeks to maximize customer satisfaction and support business development in Indonesia by introducing technological innovations
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
