Research: Nearly Half of Companies Have Trouble Integrating AI into Their Systems

The challenge of using AI technology in the company (photo: Kyndryl)

JAKARTA - Kyndryl, the world's largest provider of IT infrastructure services together with technology research and consulting firm, Ecosystem, launched a report entitled "5 Insights to Help Organizations Build Scalable AI."

Derived from 500 C-Level leaders across ASEAN, the report aims to address the data and AI challenges faced by organizations in ASEAN, and provide recommendations for building measurable strategies that have a real impact on business.

The study results found that 48% of research participants often faced challenges in integrating AI solutions with existing systems.

On the other hand, 38% of participants admitted that they faced challenges when collecting data from various internal sources, and another 34% had difficulties with data quality.

“Executives in the ASEAN region understand that data is the foundation of their innovation and transformation journey. However, building and implementing a holistic data strategy is not easy and we see common challenges around data integration, quality and governance” said Ullrich Loeffler, CEO of Ecosystem.

According to Loeffler, trust in data and subsequent AI models is critical to truly embracing data-driven DNA across organizations and this trust in data layers is missing in most organizations today.

Sean Lee, Managing Director of Kyndryl Indonesia also stated that organizations and companies need a strong data management ecosystem as their foundation, before embarking on a company transformation journey.