Welcoming National Customer Day 2023, Alva Motor Management Provides Direct Services To Customers

Plunge into the field to serve customers. (Doc. Alva Motor)

JAKARTA - In commemoration of National Customer Day 2023 which took place on September 4, Alva's management took the initiative to go to the field to serve customers.

National Customer Day is an opportunity for Alva Motor to provide excellent service and get closer to Alva customers in Indonesia.

Managing Director of Alva Motor, Rainier Haryanto, said that this activity was carried out to provide the best service to customers by interacting directly with customers.

This opportunity is a form of our appreciation for all customers who have supported ALVA's journey to this day. We hope that this opportunity can also be useful so that we can hear more input from all customers," Rainier said in his statement, Tuesday, September 5.

With Alva's management going directly to the field, activities are carried out, such as delivery of motorcycle units, support for customer services by telephone, WhatsApp, Email, and other social media.

In addition, Alva also provides other after-sale services that are served directly by Alva Motor officials to assist customers in conducting regular service and meeting consumer needs at the Alva Experience Center.

Since its appearance in Indonesia by presenting Alva One, a brand under the company PT Ilectra Motor Group (IMG), has also committed to providing environmentally friendly mobility to create clean air in Indonesia.

Apart from Alva One, the local company also helped strengthen its electric motorcycle lineup by launching Alva Cervo, which marked its debut in the country's market at the end of May.

Alva Motor also presents several interesting programs to accelerate the growth of electric vehicles in Indonesia. This is of course in line with the government's commitment to neutralizing carbon through Net Zero Emission in 2060.