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JAKARTA - PT Kereta Api Indonesia (Persero) commemorates its 77th birthday today, Wednesday 28 September with the theme "Bangkit is faster, Serving Better" by preparing the Jabodebek LRT and the Jakarta-Bandung High Speed Train (KA). "The completion of these two national strategic projects is our common agenda, and we must also be able to answer it and it is the foundation of rail development in Indonesia in the future," said KAI President Director Didiek Hartantyo in his statement in Jakarta, quoted from Antara. He said 77 years was not only meaningful as a number, but also an achievement of KAI's performance in serving the country. During the Covid-19 pandemic, KAI was able to show its existence as a company that could not only survive in the face of crisis pressures, but rise faster with a positive performance during the first semester of 2022. Didiek said, KAI must continue to be able to answer customer needs, provide a different travel experience, by providing services that are in accordance with the KAI customer segment with the use of digitalization. This even better service is engaged in one key strategy, namely Customer Affairs, which means broadly and fundamentally understanding the needs of customers. He said, KAI already has a reputation as a reliable State-Owned Enterprise and is able to answer the challenges of existing changes. "We have a long strength of experience in transforming railway management in Indonesia," he said. On the 77th Anniversary, KAI shortened the travel time of 5 trains between cities as of September 28, 2022, to 31 minutes. KAI also continues to innovate internal companies as a form of improving the quality of better services. KAI launched KAI Smart Assistant (KAISA), which is a smart assistant on the robotic process automation (RPA) platform capable of doing work repeatedly, clinchually, regularly, manually and in large numbers. KAI also launched the Rail Procurement in Digital (RAPID), which is an application that uses digital platforms in the field of procurement of goods and services. Taking advantage of information technology, KAI develops an end-to-end procurement application and becomes a supply chain for company procurement. "Pertamakan transparansi atau good corporate governance (GCG) proses pengadaan barang dan jasa jauh lebih cepat dan bisa diakses di mana saja," ujarnya. At the moment of the 77th Anniversary, KAI also presented a new face by changing uniforms for frontliner employees. To present a design exclusive, KAI collaborates with well-known fashion designer Anne Avantie so that KAI frontliner employees look much more elegant. This uniform change aims to create even better services to the community. As well as a form of KAI's commitment to answer customer needs, provide a different and memorable travel experience. Not only that, but KAI also signed an MoU with PT Garuda Maintenance Facility Aero Asia, KAI with Sumitomo Corporation and Nippon Steel Corporation, and KAI with PT SKF Industrial Indonesia.

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