Cooperation Established, Bank Muamalat Customers Can Now Use ATM Link Networks

JAKARTA PT Bank Muamalat Indonesia Tbk. It is said that it has collaborated with PT Jalin Payment Nusantara (Jalin) in order to expand the payment system network. Through this collaboration, Bank Muamalat is a member of the Link network managed by Jalin.

Operations and Digital Director Wahyu Avianto said this partnership further increases customer access to a wider payment network. According to him, the addition of this new payment channel, Bank Muamalat customers can make transfers and cash withdrawals, bill payments, product and service purchases, to e-commerce payments through ATMs bearing the Link logo.

"We are committed to improving service quality which includes customer security, reliability and convenience by offering more payment options. In addition, this collaboration is expected to help banks stay competitive in the market and attract new customers who want convenience and security in transactions," he said in a written statement on Tuesday, May 9.

Wahyu explained that currently more than 60 percent of Bank Muamalat customer transactions are carried out through ATMs of State-Owned Banks (Himbara) managed by Jalin.

On the same occasion, Director of Jalin Eko Dedi Rukminto revealed that his party provides full support for the provision of digital financial infrastructure for Bank Muamalat as a member of its main Link network through ATM and debit channels.

"We welcome the synergy that was formed between Bank Muamalat and Jalin in order to provide safe, comfortable, and wider financial services for customers," he said.

Eko said that Jalin now manages the Link switching network service and has the largest market share in the category of GPN Debit Switching products. He said, by holding the status as the Payment System Infrastructure Operator (PIP), Jalin began to transform into a digital enabler that connects people with the financial and non-financial ecosystem.

"The partnership that is established with Bank Muamalat is also expected to be a strategic foothold in the direction of collaboration in the development of digital product innovation and services that are wider, varied, and provide benefits for Bank Muamalat customers," concluded Eko