JAKARTA - Roblox's latest age verification system has experienced a number of obstacles. One of the highlights is the verification system that fails or does not work accurately.
The latest report from Wired shows that this Artificial Intelligence (AI) powered tool is wrong in classifying age groups. For example, accounts used by adults are actually categorized as children, and vice versa.
As a result of this error, many users lost contact with their friends because they belonged to a different age group. Hundreds of parents and players have complained about this problem on Reddit and other social media.
Roblox management acknowledges the gap in the system. They also promise to find a solution as soon as possible so that users can enter the appropriate age category.
The reason is, if it is not resolved, accounts with the wrong age status can damage the main purpose of platform security. This problem can also be used by certain parties, such as adults who still want to chat with children.
"You can't just press a button when building something that has never existed before and expect it to be perfect overnight," said Matt Kaufman, Roblox's Chief Security Officer, as quoted by PC Mag on Thursday, January 15.
This problem is also exacerbated by reports of the sale of verified accounts on online shopping sites such as eBay. These accounts are sold at low prices and are at risk of being misused by irresponsible parties to approach underage users.
The next problem is the massive decrease in interactions due to age group restrictions. Game developers on the platform said that user interactions have decreased since the latest verification system was implemented.
This has led many parties to demand that Roblox return their system to the old version. However, Roblox still implements the changes despite receiving a lot of criticism.
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