JAKARTA - South Korea's largest e-commerce company, Coupang, announced it would compensate 1.69 trillion won (Rp19.7 trillion) to 33.7 million account owners of its service.
The compensation provided to customers is a form of corporate responsibility for the massive data leak incident that has been criticized by users and members of parliament.
Coupang said each user will receive a voucher worth 50,000 won (Rp584 thousand) for various services offered.
The plan comes a day after Coupang founder Kim Bom issued his first public apology for the data breach and promised to accelerate compensation measures.
However, Reuters reported that Kim refused to attend the parliamentary session scheduled for Tuesday and Wednesday, citing previous commitments.
Previously, Coupang said that at least 33.7 million account details were exposed in an incident that was known to have occurred on June 24, 2025, but was only fully identified in November.
The data affected in this incident is the name, phone number, email address, shipping address, and order information.
Meanwhile, other information such as payment, credit card information, and login information, such as passwords, are not exposed and are still protected safely.
After learning of the incident, Coupang immediately reported it to the relevant authorities, including the National Police Agency, the Personal Information Protection Commission, and the Korea Internet & Security Agency.
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