Salesforce announced the availability of Agentforce in Indonesian, marking significant developments in the Agectic AI era in the world, including in the country.

With the presence of Agentforce in Indonesian, businesses can now take advantage of Agentforce to accelerate digital transformation, provide superior customer experience, and improve business operational efficiency.

With this launch, Salesforce is committed to helping organizations become an Agentic Enterprise, where humans and AI agents work side by side.

Agentforce 360 will combine humans, agents, apps, and data to support each employee and encourage tremendous business growth.

"Salesforce has a strategic position to help push Indonesia's economic vision towards the next stage. Namely, by helping businesses become an Agentic Enterprise," said Andreas Diantoro, President Director of Salesforce Indonesia.

Not only for enterprise, owners of Small and Medium Enterprises (SMEs), can also take advantage of Agentforce to increase innovation and develop ideas and launch new business models with minimal but large-scale investments.

So far, SMEs often face challenges in the application of AI Agentics, ranging from limited costs and human resources.

However, with this Salesforce AI agent, SMEs can match the capacity and capability of large companies in serving customers.

"Business cannot use a wait-and-see approach to AI Agentik. On the other hand, there is a great opportunity for businesses to create new roads by utilizing AI, Indonesia's dynamic workforce, and abundant natural resources," Andreas concluded.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)