Jakarta Smart City And Dreams To Overcome Capital Problems
The atmosphere of the city of Jakarta (Angga Nugraha / VOI)

JAKARTA - The concept of a smart city (smart city) has been adopted by the DKI Jakarta Provincial Government since 2014. Its existence is claimed to facilitate the performance of the Jakarta Provincial Government officials to quickly respond to complaints from residents.

Citing the official Jakarta Smart City website, the concept of a smart city is built on six main points, namely smart governance (transparent, informative and responsive government), smart people (improving the quality of human resources and decent living facilities), smart living (realizing a healthy and livable city. ), smart mobility (providing a transportation system and infrastructure), smart economy (growing productivity with entrepreneurship and a spirit of innovation), and smart environment (environmentally friendly natural resource management).

The Jakarta Smart City (JSC) initiative was initiated in the era of Governor Basuki Tjahaja Purnama (Ahok). At that time, Ahok wanted to make it easier for Jakarta residents and make their lives more comfortable.

"I dream that this smart city can make Jakartans live more comfortably. It can facilitate the work of many people. One of them is by bringing up complete information about everything in Jakarta, so people no longer need to click on this site looking for information,"

Ahok, December 2014

At the start of the program, the DKI Jakarta Provincial Government relied on the Qlue application which was intended to accommodate citizen reports, and Crop for DKI Jakarta provincial government officials and police officers. With this application, it is easier for residents to report problems in their surrounding environment, as well as a measure of the performance of the Jakarta Provincial Government.

Along the way, Jakarta residents can report all incidents, such as traffic jams, floods, damaged roads, accumulation of garbage, places prone to crime and disruption of public services. Reports are submitted not only in writing, but also in photos.

All information from the public is then mapped digitally and integrated with the smartcity.jakarta.go.id page. These data are also connected directly to the Jakarta Smart City Lounge which is on the 3rd floor, DKI City Hall.

This monitoring room is also connected to more than 5,000 CCTVs installed at almost all road points in Jakarta. Thanks to the processing of the Internet of Things (IoT) and Artificial Intelligence (AI), the DKI Jakarta Provincial Government is able to monitor community movements, including traffic violations to tax arrears.

Accommodates Thousands of Citizen Complaints

Based on data from the Rapid Public Response (CRM) records, there were 137,776 problems in Jakarta that were reported through the complaint channel throughout 2020. A total of 137,574 reports or 99.85 percent of them have been successfully resolved by the DKI Jakarta Provincial Government.

"The five most reported categories are disturbance of peace with 15,968 reports, the second is garbage with 14,494 reports, 14,493 illegal parking, 8,199 trees and 7,860 violations of regional or governor regulations," the report said.

Now, the Jakarta Smart City Regional Public Service Agency (BLUD) opens massive vacancies for both new and experienced graduates. The goal is none other than to build a smart city in the city of Jakarta, so it will be better.

Head of the Jakarta Smart City Management Unit (JSC) of the DKI Jakarta Provincial Government, Yudhistira Nugraha, said that his party had opened 39 types of job vacancies to become an expert on the JSC service platform.

Registration is open from January 16 to January 29, 2021. It will be followed by the announcement of the results of administrative selection on January 22, competency tests on January 25 to 27, and the final announcement on January 29.

"This recruitment is for experts from the Jakarta Smart City Management Unit. Working experts must obey and comply with mutually agreed regulations and work contracts," Yudhistira said in an announcement quoted by VOI on Monday, January 18.


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