Substack Chat Feature On Application To Talk With Fans

Substack slide Chat feature to its app (photo: Substack)

JAKARTA - Substack, an American online platform that provides publishing, payment, analysis, and design infrastructure to support in today's newsletter subscription launches Chat in its app.

Based on the information shared, Chat is a new space for writers and content creators to have conversations with their customers.

"Chats are community spaces specifically designed for writers and content creators such as having a private social network where you make rules," the company wrote.

With Chat, later authors or content creators can set topics and notes for each discussion, they can also enable or disable this feature at any time.

Today we are launching Chat, a new space for writers and creators to host conversations with their subscribers. Try Chat now: https://t.co/3CxbGAwtGt pic.twitter.com/2OBHJ5Hb8o

— Substack (@SubstackInc) November 3, 2022

All writers, podcasters and video creators can enable this Chat feature on iOS for a while. Chats will launch for future Android and web users.

"Activating Chats will expand the relationships that have been developed by writers and content creators with customers on Substack. Authors can hold Chat conversations for all their customers, or only those who pay," the company explained.

The company describes the reasons behind the creation of this Chat feature. First, the company considers that the writing on Substack is now developing, and the comments section is filled with smart discussions, and the customer community is starting to form.

Therefore, some authors even take their own steps to be able to connect directly with their readers through the Discord group, Slack, and also Telegram.

Therefore, Substack finally launched Chat to make it easier for writers to have more frequent conversations with people who value their work the most.

If you have an iOS device and want to enable Chat for your publication, here's how to do it: