JAKARTA - Zoom Video Communications could not be used for thousands of users or went out on Thursday, July 28. This is known from the outage tracking site Downdetector.com.

There have been nearly 10,000 incidents of people reporting problems with the audio streaming platform, according to Downdetector, which tracks outages by compiling status reports from a number of sources including user-submitted errors on its platform. The outage may affect more users.

Zoom says on its status dashboard, the feature phone is facing a performance drop. The company did not immediately respond to a request for comment from Reuters.

It is also not known what caused the outage and how long they were able to resolve the error or glitch.


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