JAKARTA - Previously, WhatsApp desktop could only be connected if the main WhatsApp application on your phone was also connected, that means your phone cannot be turned off or disconnected from the network.
Luckily, WhatsApp has updated the desktop app, so you no longer need to keep your phone connected to WhatsApp, so even if your phone is off, WhatsApp on your desktop can still work.
However, what if the WhatsApp application on your desktop is not working? We recommend that you try the method that VOI will provide below if you are experiencing the problems above.
Reset WhatsApp Desktop AppTo solve this problem, maybe returning the app to its default settings is the main step you can take. Here's how to reset the WhatsApp Desktop app on Windows 10:
Right-click Start, then go to Settings > Apps. Select Apps & Features. From the list of applications, select WhatsApp and click Advanced options. Select the Reset button. Reopen your WhatsApp and check if it works. Use the Same Wi-Fi NetworkWhile you no longer need WhatsApp on your phone to stay active or connected to a network, it never hurts to use the same Wi-Fi network between your phone and desktop.
Update WhatsApp DesktopIf it still doesn't work, maybe your WhatsApp application is old. Therefore, you need to update it.
If you already have a Microsoft Store, open it and click on the Download and update icon from the top right corner. Find WhatsApp Desktop and click Download WhatsApp Desktop to install any available updates.
Reinstall the AppIf the previous methods haven't worked for you, you may have to reinstall your WhatsApp application. You can uninstall the app from the Settings menu or simply search for it in the Windows search bar and select Uninstall.
After you finish deleting the application, immediately download the application again, and make sure you download it on the official WhatsApp website or on the Windows store.
Run Internet TroubleshooterIf the app still doesn't work, there might be a problem with the internet connection or some other issue. You can use Windows' built-in troubleshooter to fix it quickly.
Click Start > Settings > Update & Security. From the menu on the left, select Troubleshoot. Click Additional troubleshooters. Select Internet Connections > run Internet Troubleshooter to start the process.The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
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