JAKARTA - The silence that is the advantage of an electrified vehicle is actually the reason for the recall on the Corolla Cross Hybrid. This model is considered too quiet in certain conditions, especially when driving backwards at low speed.
Toyota Motor North America estimates that around 74,000 vehicles for the 2023 to 2025 model years will be affected in the North American market. As reported by Autoevolution, Tuesday, April 7.
This problem is related to the potential for non-compliance with safety regulations. In the Federal Motor Vehicle Safety Standard (FMVSS) 141 rules, all electric and electrified vehicles are required to produce a sound when traveling slowly to warn pedestrians, especially those with vision limitations.
FMVSS 141 also sets a minimum threshold of sound pressure in a certain frequency range so that the sound of the vehicle's acoustic warning system can still be heard in the midst of environmental noise. Interestingly, this problem is not caused by physical components, but software.
Toyota chose a solution in the form of a software update to overcome this. However, this update process must be carried out through an official Toyota Motor North America dealer using the OBD-II port.
The manufacturer will send a notification to the owners and lessees of affected vehicles via official mail in May 2026. In addition, customers can also check the status of their vehicles by entering the 17-digit VIN number to determine whether their unit is included in the recall program.
For further questions, Toyota provides support services via telephone and online channels. Since April 2026, the production of the Corolla Cross Hybrid along with its internal combustion engine version is carried out at the Mazda Toyota Manufacturing facility in Huntsville, Alabama.
This factory is the result of a 50:50 cooperation between the two automotive manufacturers, with two production lines named Apollo for the Corolla Cross and Discovery for the Mazda CX-50. Production of the Corolla Cross began in September 2021, followed by the CX-50 in January 2022, with an annual capacity of 300,000 units.
In the United States market, the Corolla Cross recorded sales of 99,798 units throughout last year, an increase of 0.9 percent compared to the previous year. Of that number, the hybrid variant contributed 20,550 units. This hybrid model is available in three trim options, namely S, SE, and XSE as the highest variant.
In terms of specifications, the Corolla Cross Hybrid carries a 2.0 liter naturally aspirated engine combined with a hybrid system. The S variant comes with 17-inch wheels, LED projector headlights with automatic high beam, fabric seats, manual air conditioning, and an 8-inch infotainment screen.
Upgrading to the SE variant, consumers get additional features such as roof rails, tinted glass, heated electric mirrors, leather-wrapped steering wheel, paddle shifter, automatic climate control, ambient lighting, and wireless chargers.
Meanwhile, the XSE variant offers more premium features such as 18-inch wheels, bi-LED headlights with LED DRL, and LED fog lights. Other features include an 10-way electric driver seat, heated front seats, heated steering wheel, dual-zone air conditioning, a 10.5-inch multimedia screen, and a larger digital instrument panel.
With all-wheel drive as standard, the Corolla Cross Hybrid remains one of the most efficient crossovers with a combined fuel consumption of 42 mpg or about 5.6 liters per 100 km.
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